How do I change my payment details?

Read in: Русский

Saved payment details cannot be edited directly — they are changed through a ticket to support.

  1. Open Finance → Payment details and the tab of the payment method.
  2. Click the pencil icon next to the details you want to change.
  3. In the Creating ticket window, the title is already filled in. Enter the new details and, in Message, the reason for the change.
  4. Click Create ticket.
Creating ticket window with the request to change Capitalist (USD) payment details

The answer comes to Tickets. The new details are used after the change is confirmed.

Other questions

All questions

How often are statistics updated?

In real time. Clicks and new leads appear in Statistics as they happen. The status of a lead changes when the advertiser’s call centre processes the order.

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Are there any restrictions on advertising?

Yes. Every offer has its own restrictions. On the offer page you will find:

  • Traffic sources — a green tick means the source is allowed, a red sign means it is forbidden;
  • the rules of the offer, if it has them: forbidden approaches and claims. Breaking the rules may cancel the payout.

Read them before you launch traffic, and ask your personal manager if something is not clear.

Offer page with the description, payout table and the list of allowed and forbidden traffic sources

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How do I set up my payment method?
  1. Open Finance → Payment details.
  2. Choose the tab of the payment method: USDT, Paypal, Payoneer, Webmoney, Zaleycash, Capitalist, Credit Card or Brocard.
  3. Enter your details. Some methods have separate fields for USD and EUR.
  4. Click Save.
Payment details page with the tabs of payment methods and the TRC-20 field for USDT

Check the details carefully before you save them. After saving, they can be changed only through a ticket (see How do I change my payment details?).

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Where do I go if I have trouble with the API setup?
  1. Check the instructions: API integration: manual mode and API integration: ready-made archive.
  2. Look at error_code in the API response — the meaning of each error is in the manual mode article.
  3. If the problem is still there, write to your personal manager. Send the offer name, the request you send (without your API key) and the full response.

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How do I get access to an offer marked “Upon the request”?
  1. Open the offer page and click Request access in the bar at the bottom.
  2. In the Creating ticket window, the title with the offer and target is filled in automatically.
  3. In Message, describe your traffic source, your experience with this offer and your budget, or attach a screenshot of your statistics for this offer in other networks.
  4. Click Create.
Creating ticket window with a request to open access to an offer target

The answer comes to Tickets.

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In what currency are payments made?

In US dollars (USD) and euros (EUR). Each offer pays in its own currency, and your balance is kept separately in USD and EUR. When you order a payout in Finance → Payment order, you choose the currency.

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Still have questions?

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